Privacy Policy

Last updated: 13 July 2026

This policy explains how The Caravan Storage (“we”, “us”) collects and uses your personal data when you use thecaravanstorage.co.uk, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

The Caravan Storage is a UK directory of caravan and motorhome storage sites. We are the data controller for the personal data described below. You can contact us at info@thecaravanstorage.co.uk.

The data we collect

  • Enquiry details you submit to a storage site: your name, email, phone (optional) and message.
  • Selling enquiries, if you ask us to help you sell a caravan/motorhome or a storage site: your name, email, phone (optional) and any details you provide.
  • Technical data: IP address, browser/user-agent, and usage data via cookies and analytics.

How and why we use it

  • To pass your enquiry to the storage site you contacted, so they can respond, and to send you a confirmation. Legal basis: performing the service you requested (legitimate interests / your request).
  • To connect you with buyers, only if you ask us to and tick consent. If you submit a selling enquiry and give consent, we may share your details with vetted third-party buyers (caravan/motorhome buyers, or buyers of storage sites) so they can contact you. Legal basis: your consent, which you can withdraw at any time.
  • To run and improve the site (analytics, security, preventing abuse). Legal basis: our legitimate interests.

Who we share it with

  • The storage site you enquire with (so they can reply to you directly).
  • Third-party buyers, only where you have submitted a selling enquiry and given explicit consent.
  • Service providers that help us operate: our email provider, hosting, and analytics tools (including Google Analytics, PostHog and Microsoft Clarity). We do not sell your data for advertising.

Cookies and analytics

We use cookies and similar technologies for essential functionality and to understand how the site is used. You can control cookies through your browser settings.

How long we keep it

We keep enquiry and selling-enquiry data for as long as needed to provide the service and for our legitimate business records, then delete or anonymise it. You can ask us to delete your data sooner (see your rights).

Your rights

Under UK GDPR you have the right to:

  • access the personal data we hold about you;
  • have inaccurate data corrected;
  • have your data erased;
  • object to or restrict how we use it;
  • withdraw consent at any time (this won’t affect prior processing);
  • ask for your data in a portable format;
  • complain to the Information Commissioner’s Office (ico.org.uk).

To exercise any of these, email info@thecaravanstorage.co.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.